---
title: How to Accept or Decline Bookings.
description: Find out how to accept or decline bookings on Cavago. Follow simple steps to manage your pending reservations using the dashboard or mobile app
image: https://blog.cavago.com/hubfs/How%20to%20Accept%20or%20Decline%20Booking-3.png
---

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How to Accept or Decline Bookings.

# How to Accept or Decline Bookings.

 Jan 28, 2025

[Salman Ch](https://blog.cavago.com/en/host-knowledge-centre/author/salman-ch)

[Bookings](https://blog.cavago.com/en/host-knowledge-centre/tag/bookings)

Managing your bookings efficiently is crucial for providing a **smooth and professional experience** for your clients. With the **Cavago Host Dashboard** and mobile app, you can easily **accept** or **decline bookings** in just a few steps.

### Step 1: Log in to Your Host Dashboard or App

- **Web Dashboard**: Log in to the [**Cavago Host Dashboard**](https://mycavago.com/bookings) using your credentials.
- **Mobile App**: Open the [**Cavago Host App**](https://blog.cavago.com/en/host-education-centre/how-to-login-to-your-cavago-mobile-app) on your device and sign in.

 

### Step 2: Navigate to Pending Bookings

 

- Once logged in, go to the **Pending Bookings** section to view all incoming booking requests.

![Open the Cavago Host App – Easy, right You probably already have it on your phone, but if not, grab it from the App Store or Google Play. (2)-1](https://info.mycavago.com/hs-fs/hubfs/Open%20the%20Cavago%20Host%20App%20%E2%80%93%20Easy%2c%20right%20You%20probably%20already%20have%20it%20on%20your%20phone%2c%20but%20if%20not%2c%20grab%20it%20from%20the%20App%20Store%20or%20Google%20Play.%20(2)-1.gif?width=480&upscale=true&name=Open%20the%20Cavago%20Host%20App%20%E2%80%93%20Easy%2c%20right%20You%20probably%20already%20have%20it%20on%20your%20phone%2c%20but%20if%20not%2c%20grab%20it%20from%20the%20App%20Store%20or%20Google%20Play.%20(2)-1.gif)

### Step 3: Open Booking Details

 

- Click (web) or tap (mobile) on the specific booking to view its **details**, including the **date**, **time**, and **client information**.

 

![Open the Cavago Host App – Easy, right You probably already have it on your phone, but if not, grab it from the App Store or Google Play. (3)-1](https://info.mycavago.com/hs-fs/hubfs/Open%20the%20Cavago%20Host%20App%20%E2%80%93%20Easy%2c%20right%20You%20probably%20already%20have%20it%20on%20your%20phone%2c%20but%20if%20not%2c%20grab%20it%20from%20the%20App%20Store%20or%20Google%20Play.%20(3)-1.gif?width=480&upscale=true&name=Open%20the%20Cavago%20Host%20App%20%E2%80%93%20Easy%2c%20right%20You%20probably%20already%20have%20it%20on%20your%20phone%2c%20but%20if%20not%2c%20grab%20it%20from%20the%20App%20Store%20or%20Google%20Play.%20(3)-1.gif)

 

### Step 4: Review booking details & update booking status

 

Within the **booking details**, review everything and click on **Booking Status** to edit the status

.![Open the Cavago Host App – Easy, right You probably already have it on your phone, but if not, grab it from the App Store or Google Play. (4)-1](https://info.mycavago.com/hs-fs/hubfs/Open%20the%20Cavago%20Host%20App%20%E2%80%93%20Easy%2c%20right%20You%20probably%20already%20have%20it%20on%20your%20phone%2c%20but%20if%20not%2c%20grab%20it%20from%20the%20App%20Store%20or%20Google%20Play.%20(4)-1.gif?width=480&upscale=true&name=Open%20the%20Cavago%20Host%20App%20%E2%80%93%20Easy%2c%20right%20You%20probably%20already%20have%20it%20on%20your%20phone%2c%20but%20if%20not%2c%20grab%20it%20from%20the%20App%20Store%20or%20Google%20Play.%20(4)-1.gif)

 

### Step 5: Accept or Decline the Booking

 

- **Accept**: Confirm the booking by clicking or tapping the **"Accept"** button.
- **Decline**: Decline the booking by selecting the **"Decline"** option.
- **Propose available slots:** If the booking time doesn't work for you, you can propose a new date or time to the customer.

 

## ![Open the Cavago Host App – Easy, right You probably already have it on your phone, but if not, grab it from the App Store or Google Play. (5)-1](https://info.mycavago.com/hs-fs/hubfs/Open%20the%20Cavago%20Host%20App%20%E2%80%93%20Easy%2c%20right%20You%20probably%20already%20have%20it%20on%20your%20phone%2c%20but%20if%20not%2c%20grab%20it%20from%20the%20App%20Store%20or%20Google%20Play.%20(5)-1.gif?width=480&upscale=true&name=Open%20the%20Cavago%20Host%20App%20%E2%80%93%20Easy%2c%20right%20You%20probably%20already%20have%20it%20on%20your%20phone%2c%20but%20if%20not%2c%20grab%20it%20from%20the%20App%20Store%20or%20Google%20Play.%20(5)-1.gif)

 

For further assistance, contact Cavago support at [hostsupport@mycavago.com](mailto:HostSupport@mycavago.com).

 

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